Senior Associate - Real Estate Client Services

Founded in 1969, Bailard is a values-driven, independent asset and wealth management firm. Built by entrepreneurs and majority employee-owned, the firm attracts and retains talented individuals with intellectual curiosity, a passion for excellence, and a capacity for independent thought by maintaining a high-trust culture that fosters professional growth and personal responsibility.

 

Bailard has invested in private real estate for over 40 years. The real estate platform features a flagship diversified core fund with $1.5 billion in GAV (as of 9/30/2022) as well as a development-focused multifamily fund launched this year. The platform anticipates launching additional real estate strategies in the future. The Firm manages assets for a diverse client base that includes corporations, endowments, foundations, and pension plans, as well as individuals and families.

 

The Senior Associate - Real Estate Client Services is a dynamic role on a growing team. You will take responsibility for the client experience, in line with Bailard’s commitment to excellence. Working closely with and reporting to the Senior Vice President of Business Development, you will also work to support and generate new relationships and sales channels. We are looking for a well-rounded individual who is driven to succeed, naturally curious, and takes initiative.

  

As the Senior Associate - Real Estate Client Services, you will:  

• Client Service (50% to 75%)

• • Support SVP in servicing clients, consultants, and prospects; respond to inquiries, updates and questions from investors, intermediaries, consultants, and advisors

• Lead quarterly transactions process for shareholders both purchasing and redeeming as well as external stakeholders including transfer agent and client intermediaries, and internal reporting requirements
• Oversee shareholder account operations across stakeholders, inclusive of account-level updates
• Manage transfer agent relationship
• Respond to audit confirmation requests  

• • Maintain third-party platforms, including CRM and Client Portal, as well as internal reporting systems
  • Manage Fund documentation and coordinate with internal Compliance team for real estate regulatory matters
  • Coordinate reporting to the Core fund’s Board of Directors
  • Understand Firm compliance, client communication, and reporting functions to contribute to process improvements and drive exceptional client service, efficiency, and risk mitigation.

• Business Development (50% to 25%)

• • Independently, and in concert with the SVP, identify business development opportunities and support the collective sales effort, including owning RFP preparation and due diligence requests
  • Populate and maintain Consultant Databases and regularly scheduled Questionnaires
  • Coordinate communication efforts in support of investor pipeline

 

What we’re searching for:

We are seeking a solutions-oriented individual willing to take ownership of the complete client experience. If you are a strong communicator with energy, enthusiasm, integrity, a positive attitude, a passion for learning and personal growth, and interested in playing a vital role in the growth of the Bailard Real Estate business, we can offer you the opportunity to make a high-visibility contribution in a collegial environment. The following qualifications are preferred:

• A passion for serving clients by being responsive and empathetic
• 5+ years financial services experience
• Ideally possess an understanding of private real estate and the real estate markets, with capacity to speak to portfolio strategy, positioning, and competitive differentiators
• Strong project management skills including ability to organize and track multiple threads of activity and deliver on tight timelines, with a hands-on approach to resolving issues
• Ability to handle confidential material with utmost discretion, and apply industry regulations and best practices
• Excellent business writing and proofreading skills, and attention to detail
• Proficient in Microsoft 365 and additional third-party systems including CRM/Sales management (working knowledge of Microsoft Dynamics and Juniper Square preferred)
• Series 63 licensed or obtained within 3 months of joining

 

About our compensation and benefits:

• Competitive compensation, including bonus based on firm and individual performance
• Employer 401(k) matching program
• Employer paid medical, dental and vision for employees, with subsidy for family members
• HSA employer contribution, Life and AD&D insurance, dependent life insurance, short/long term disability, long term care
• Flexible Time-Off policy
• Employer paid professional development and sabbatical program (6 weeks every 7 years)
• Pre-tax FSA and Commuter benefit options
• Charitable matching program
• Company provided laptop and cell phone subsidy

 

Where you’ll be:

• This role will be Hybrid and ideally located in the New York City metro for proximity to SVP. Alternatively, the position could be located in the San Francisco Bay Area or Atlanta metros.
• Ability to work remote and in an office based on geographical location.
• to support existing client servicing and business development efforts, as well as to Bailard’s home office in the San Francisco Bay Area for collaboration opportunities.

 

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. Background check required. Pursuant to the San Francisco Fair Chance Ordinance, Bailard will consider for employment qualified applicants with arrest and conviction records.