Senior Office Manager

Office Manager

Sitecore is the global leader in experience management software that combines content management, commerce, and customer insights. The Sitecore Experience Cloud™ empowers marketers to deliver personalized content in real time and at scale across every channel—before, during, and after a sale. More than 5,200 brands—including American Express, Carnival Cruise Lines, Dow Chemical, and L’Oréal—have trusted Sitecore to deliver the personalized interactions that delight audiences, build loyalty, and drive revenue.

Sitecore is experiencing spectacular growth all over the world.  To build on Sitecore’s success and growth, we’re looking for a skilled Office Manager to work as part of our Finance Department reporting to the Sr. Director Global Facilities.

Position Summary:

We are looking for an experienced office manager to enhance our employee experience by creating and maintaining a workplace that is productive, innovative, fun and collaborative.

Responsibilities:

• Manage the reception function and front desk employee
• Manage mail, shipping & receiving
• Act as the primary interface with the landlord for maintenance, cleaning, security, and fire safety.  Ensure the office meets all health and safety requirements
• Coordinate and plan maintenance and janitorial work
• Coordinate and execute all internal office moves ensuring best allocation and utilization of space and resources.
• Manage supplier contracts and work with suppliers to manage service levels and cost
• Support annual budget development, support periodic financial and operational reporting
• Establish an emergency response program in coordination with the landlord’s requirements.
• Work with the Leadership team and Human Resources to leverage our workspace and related services to drive company culture and create an excellent employee experience
• Manage food and beverage programs; coffee machines, lunch and catering orders, office events
• Support offsite company social events
• Support onboarding new employees; provide tours, emergency response information, workstation setup as well as ergonomic support

Job Qualifications:

• Project management experience, ability to see projects through to completion
• Ability to remain highly productive while managing multiple tasks with shifting priorities
• Adept at navigating a complex, matrixed organization
• Exceptional communication skills; demonstrable ability to communicate effectively with all levels of employees, visitors and vendors
• 4+ years experience in office operations management in a fast-paced high-tech environment
• Strong attention to detail and problem-solving skills
• Demonstrable ability to work independently, self-starter
• Associate or Bachelors degree preferred

After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security.

Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.